30-Day Money-Back Guarantee
Customer service at Parodi Design is our first priority. If you are not happy with your purchase, then we are not
happy. We have a 100% satisfaction guarantee. If you receive an item that does not meet your expectations,
then we want you to send it back to us and we will issue a refund for the purchase price minus the cost of shipping.
As long as it has not been worn, all you have to do is email us and we
will give you instructions on how to return the item. If the item should break within the first 30 days, we want you
to return it to us for a full refund or a replacement of the same charm.
For all payments, we use Paypal for our credit card processing. We do this because Paypal is secure, safe and
simple to use. Once we have received your payment, we will email you a confirmation and then another email will be
sent once the item ships. If you do not receive either one of these emails, check to make sure that your spam filter is
allowing our emails to pass.
Privacy is also one of our top concerns. Please rest assured that any shipping addresses, email addresses and
other personal information will not be sold or used for advertising purposes. We publish a monthly news letter
updating our customers with new designs and special offers but you will only be added if you request it.